Frequently Asked Questions
A compliance is a physical observance of one homeowner’s property that may not follow within the guidelines of the associations Declaration of Covenants, Conditions and Restrictions (CC&R’s). All rules and regulations for your community are available on your “homeowner portal” under the “Documents” section for you to review.
A courtesy notice (compliance letter) is just that, a courtesy note stating an issue was spotted. The Association and Lifetime HOA Management want to give the benefit of the doubt that the homeowner has not noticed there is something that is not in compliance with the rules of the neighborhood. The goal of compliance is to bring everyone’s property value up and maintain a clean and enjoyable community.
When a visual inspection of a property is done and is not following within the guidelines of the Associations Declaration of Covenants, Conditions and Restrictions (DCCR’s) a compliance letter is sent. These rules should have been given to you during the purchase of your home within the closing documents but as a convenience these rules and regulations are listed in the homeowner portal under the “Documents” section for you to view as well. If you receive a compliance letter, please review it completely and note the timeline on which to rectify the issue.
Unless the letter addresses a daily fine, there is no need to call us once you have become in compliance after receiving a compliance notice, we will notate it on our next visit to the property and remove the non-compliance from the account if corrected.
To dispute a compliance issue, you can contact us either by phone at 210-504-8484 or by email at email@example.com
The fining process is described on the letter you received as well as found on the website in the Community’s Violation Policy. Different from the Declaration of Covenants, Conditions and Restrictions (DCCR), this policy states how the DCCR will be enforced to include a violation/fining schedule. To view your associations violation policy, log into your account and select the ‘Documents’ link under the ‘Community Info’ category at the top of the webpage.
Force(d) maintenance is an action taken by the Homeowners Association on violations that have met the final stages and all notices have been exhausted per the Governing Documents of the community. When an enforcement is executed, a general contractor will go to the property and cure the violation. The cost to hire the general contractor to cure the violation will be billed to your account.
Most communities will allow you to request an extension of time to come into compliance. To make a request access please contact our office at (210) 504-8484 or email us at firstname.lastname@example.org
To see the status of a compliance, view a photo of a courtesy notice or compliance letter, please contact our office at (210) 504-8484 or email us at email@example.com
Properties are inspected periodically by Lifetime to enforce the Declaration of Covenants, Conditions and Restrictions (CC&R’s).
Properties are inspected monthly or twice a month (may vary per community) by Lifetime to enforce the Declaration of Covenants, Conditions and Restrictions (CC&R’s).
If there is an issue in a common area in your community, please click here to submit issue
If there is an issue with another home in the community, please click here to submit issue. Keep in mind, we are not the police or your municipality, we do not referee neighbor to neighbor disputes. We suggest all neighbors try to work things out civilly.