How to Choose an HOA Management Company

Questions and Items to Look Out For:

Contract Length

a. NEVER agree to a contract for more than a 12-month period
b. Make sure there is a way to get out of the contract within the first 12 months due to poor performance

Hidden Fees

Ask for their contract and look for “Hidden Fees”; get an itemized breakdown of ALL fees

Delinquent Account Management

a. How does the management company approach delinquent homeowners (Fees, Process, etc.)
b. Is there a clause in the contract that allows the management company to recoup costs even after you have terminated your agreement?

Who picks up the phone when you call the office

Call and see if you get a live person, or a recording asking you to press a number

Do they own or have interest in ancillary companies?

Is there a conflict of interest? (Insurance, Banking, Landscaping, General Maintenance, etc.)

Do they offer an incentive program for their employees to offer great service?

What is the program?

TRANSFORMING COMMUNITIES

A Few Google Reviews

5/5