RESERVE FACILITY

Gate Access

Purchase a Gate Remote

After payment is completed a receipt will be emailed to you. You will be directed to our card request form for registration information.

*Not available for all associations.

Gate Access

A gate access code that is a numeric sequence that can be programmed into the entry gate. It is recommended to share this code only with members of your family or household. Contact Lifetime HOA Management immediately if you believe your code has been compromised, request a new code by logging into your account. Click on the Login button above. Please please call our office at (210) 504-8484.

The directory lists homeowners who have requested that their name be shown on the keypad at the entry gate. Guests or vendors will find your name on the keypad and press the designated button, and then the system will dial the phone number programmed for you. Once you answer the call, press 9 to grant access to the caller, or press 5 to deny access. After either selection, the call will be disconnected. If you elect to be placed in the directory, only your name will be shown on the keypad for visitors to view. To add your name to your gate directory, contact Lifetime HOA Management by calling (210) 504-8484.

You may also purchase a remote that activates the entry gate. Click here to purchase Gate Remote. Please note that remotes are optional and entry by gate access code or directory listing are free of charge for all homeowners.

A temporary gate code is a gate code that allows access for a limited amount of time. To request a temporary gate code, use the form below. Your code will be assigned to you based on the gate system requirements; you will not be able to select your own code.

Examples of what you would request a temporary code for are an event at your house, a temporary visitor or a vendor completing a short-term project at your property address. To program a temporary code we do require one business day.

REQUEST GATE CODE

Gate Troubleshooting

If the light on your remote does not illuminate, a replacement battery or remote may need to be purchased.

If the remote was purchased today the programming may not be complete as of yet. Please allow until the end of the same business day for programming to be completed.

If the card does not respond when placing on the reader, during pool hours, the card may be demagnetized due to the previous owner vacating the community. To have the remote reactivated, please call our office at (210) 504-8484.

If your neighborhood gate appears to have physical damage or is not working please contact us immediately by calling our office at (210) 504-8484.

Pool Access

Purchase a Pool Card

To purchase a pool card click on Pay Now button below. Once payment is complete you will be directed to our pool card form. The form must also be completed in order to complete the payment and registration of your pool cards. A payment receipt will be emailed to you. 

Register an Existing Card

You will need to have the pool cards to register the card numbers. Cards will be activated by the end of the business day if requested before 3 p.m. (CST) otherwise they will be activated the following day.

*NOTE – For non-homeowner (tenants) you must come into our offices to register pool card(s). 

Pool Access & Questions

To gain access to your community pool after purchasing or registering your access card, place the access card flat on the card reader. You will hear a beep, or a green light will turn on; open the pool gate immediately, as the gate only releases for a short time for you to enter.

Is your community pool open today? Log on to your homeowner page and verify the pool rules and hours under the documents section of your association’s website.

Pool card not responding?
If the card does not respond when placing on the reader, during pool hours, the card may be demagnetized or no longer be registered. To reset your access card, please call our office at (210) 504-8484.

Note: Some communities will remove access to some amenities including the pool if there is a past due balance on your account.  If you are unable to access the pool, please check your account and ensure all amounts owed have been paid.

Log on to your homeowner page and verify any special requirements for pool access by checking the Pool Information Page on your association’s website.

Standard Shipping: Order mailed via USPS within 24 – 48 hour business period hours of ordering; cost included in order total. Not all associations mail out gate remotes or pool passes, please check with your association if you are not sure. 
In-Office Pickup: Order will be ready within a 24 – 48 hour business period. Office hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. (excluding holidays).

Reserve Facility

Reserve Community Facility

Click below to complete the form to reserve a community facility.